Refund policy

Refund Policy - Online Purchases

PURPOSE Inc. do not accept returns, refunds, or cancellations at the convenience of the customer.

In the case of a defective item, please contact our customer service team at purposevintagejapan@purpose-inc.co.jp within 2 days of receiving the items.

We will not be able to accept returns without prior notification, so please be sure to contact us.

Refund Policy - In-Store Purchases

Please note that items purchased directly in-store are considered "sold as seen" and are not eligible for return or exchange.

By purchasing online, the Buyer acknowledges and agrees to these return and exchange terms.